Selected Work
Leading work that transforms.
These aren't just design projects — they're organizational transformations, product pivots, and cultural shifts. Here's a taste of what I've led recently.
Improving Lives with AI
Knowing where to start to get help with your health concerns is hard, but it doesn't need to be. By creating a new experience, putting members in the driver's seat we are engaging with more members, having deeper more open conversations, and helping people more than ever before.
Preventing Disaster with Clarity
Re-platforming a robust product, combining 2 apps into one across 15 teams could have been a recipe for a fragmented disaster. But with a clear design direction aimed at an awesome end-to-end experience mapped out early, my team and I drove a practical redesign that drove outcomes. Keeping connected with users throughout, we caught a major waiting room problem post-launch and corrected it fast, recovering hundreds of visits per day.
Driving a Strategy Shift
Dreams and conversations are great. But when the rubber doesn't hit the road, everyone suffers. We were stuck. So I drove definition of a vague company strategy, collaborating with leaders across the organization — converting that dream into a concrete, executable product vision that reshaped both roadmap and org design.